Insurance

Why do you need international shipping insurance?

In addition to the standard shipment insurance, PirkEU offers an extra service-shipment insurance.

Our customers parcels are automatically insured under the standard carrier liability (in accordance with the Convention on the Contract for the International Carriage of Goods by Road (Warsaw Convention), which is free of charge to the customer, but the standard liability of the carrier under the Convention on the Contract for the International Carriage of Goods by Road (Warsaw Convention), an amount of EUR 10 per 1 kilogram is reimbursed.
 

The possibilities offered by the Standard Carrier Liability Insurance are illustrated by the following example:

Let's imagine you buy an item from the online store in Germany. Our company receives the item in stock and it arrives to Lithuania. The item which weighs 4 kilos from the warehouse in Germany travels to Lithuania. Unfortunately, the truck gets into an accident and the shipment is completely damaged. The customer requires the reimbursement of the parcel real value, i.e. 500 Euro.

Standard Carrier Liability Insurance Policy: in accordance with the Convention on the Contract for the International Carriage of Goods by Road (Warsaw Convention), an amount of EUR 10 per kilogram is reimbursed. In this case, the compensation amount is 40 euros. 

If the customer has a shipping insurance for amount of 500 Eur and has a valid insurance certificate, then the reimbursement amount is 500 Eur.

Purchase additional insurance for your parcel to prevent from accidents and you will receive the amount of money equivalent to the purchase price and shipping costs for the damaged or lost parcel:

  • The maximum amount of insurance is 1000 Eur.
  • While placing the order and selecting the value for the insured parcel, the total value of the entire order may not exceed the maximum insurance coverage.
  • The amount of money cannot exceed the actual value of the purchase. The sender may be prosecuted for fraudulently stating or falsifying a shipment with a higher value than it is.


PirkEU insurance does not cover losses due to the following conditions: 

  • Consequence type costs (costs indirectly caused by the insured event, e.g. downtime)
  • Negligence on part of the customer of the third party (e.g. improper packaging)
  • The shipment contains prohibited shopping items specified in item 2.4 of the PirkEU rule, even though PirkEU has delivered to Lithuania)