Services

Goods delivery service


Choose the item you want in the German, Spanish, Polish, English, French, Italian, Latvian, Dutch, Czech, Portuguese or Japanese online store, register on the PirkEU webpage and you will be provided with the address in Germany, Spain, Poland, UK, France, Italy, Latvia, the Netherlands, the Czech Republic, Portugal and Japan which you will use when ordering goods in German, Spanish, Polish, English, French, Italian, Latvian, Dutch and other countries online stores. The goods will be delivered to Lithuania approximately within 1 - 8 workdays from the date of departure of the goods. Your parcels will be delivered to pick-up points or to the convenient location for you via DPD courier or the nearest DPD Pickup/Omniva terminal. A list of the most popular online stores in Germany, Spain, Poland, England, France, Italy, Latvia, the Netherlands and other countries can be found here.

You can use the PirkEU service not only to ship goods from different foreign e-shops, but also to ship shipments from individual. For example: You can use the PirkEU warehouse addresses provided to you, to ship goods from relatives or friends living in other European countries. Shipments are sent to our warehouses abroad, and we transport them to Lithuania.


Advantages: 

  • Delivery from all over Germany, Spain, Poland, UK, France, Italy, Latvia, the Netherlands, the Czech Republic, Portugal and Japan. Goods of unlimited size are delivered to our warehouse in Germany, Spain, Poland, France, Italy, UK, Latvia, the Netherlands, the Czech Republic, Portugal and Japan from all online stores and even neighboring countries that do not even ship to Lithuania.
  • Fast delivery. The parcels you receive from the online stores are shipped to Lithuania every week and delivered within 1-8 working days.
  • Safe, easy to use. Each user has logins to a system that provides the unique user number (ID) used to order the goods. Goods are insured throughout the trip until they reach Lithuania. Parcels are entered into the system and the user can monitor the status changes in the account. The user is notified by e-mail of any change in status.
  • Consolidation of parcels. Order goods from different online stores in the same country, combine the shipments into one order and pay only for their total weight.
  • Delivery cost. Shipping via our parcel forwarding platform will save you a lot. We can offer you a better price than the online store of your choice.
  • Product price, exclusivity and quality. You will buy the goods cheaper due to a high competition and high supply of manufacturers goods, quality original goods are significantly cheaper than in Lithuania. You will also be able to choose and purchase goods that are not available in Lithuania.

 

Goods purchase service

 

You have selected the goods you want in the European online store, but having difficulties buying it? Or maybe you just need a goods purchase service? Now it's even easier! For those who want to buy goods in foreign stores, we offer a goods purchase service.

Advantages:

  • Less worries. You will not have to worry about foreign language translations, delivery terms or payment methods.
  • Security guarantee. You will not have to worry, because we will take care of all purchasing issues with the seller. You will receive a product that matches the seller's description or we will arrange the return process. The return is made according to the return terms specified by the seller.
  • Time saving. It will take just a minute to submit your purchase request, and once you have paid for goods, we will complete all purchase processes.
  • Price guarantee. You do not need to convert the currency or look for the seller's delivery price, PirkEU will do it for you and make a price offer for the product within 24 hours.

The price of this service does not include delivery of goods from a foreign warehouse to Lithuania. When the product arrives at our foreign warehouse, we will weigh the product and calculate the exact amount of delivery to Lithuania, which you will have to pay before the product is picked up / shipped.

 

Choose the easiest way to shop in Germany, UK, Poland, Spain, Italy, France, Latvia, the Netherlands, the Czech Republic, Portugal and Japan:

  • Choose the product you like in any online store of Germany, UK, Poland, Spain, Italy, France, Latvia, the Netherlands, the Czech Republic, Portugal or Japan.
  • Provide a product link and additional information on the purchase service order form.
  • Within 24 hours get the final price offer.
  • After you confirm the order and pay for it - we will make the purchase of goods for you.

*PirkEU is an intermediary between the buyer and the seller and provides goods purchase services, so we create an invoice only for the purchase service. An invoice for the product you have purchased is issued to you by the foreign store that sells it. Please note that the invoice for the product is issued only to individuals in the name of the person who placed the order.

 **The price of delivery of the product from Germany, UK, Poland, Spain, Italy, France, Latvia, the Netherlands, the Czech Republic, Portugal or Japan is not included in the price offer - it will be calculated upon receipt of the product in the PirkEU warehouse according to the standard PirkEU delivery rates.

*** The price of the goods purchase service depends on the value of the goods (if the seller's delivery to the PirkEU warehouse abroad is not free, it is added to the amount of the goods). 

Goods purchase service price >


Goods return/shipping service (to Germany, Poland, Latvia)

IMPORTANT: We do NOT make returns to Italy, Spain, UK, France, the Netherlands, the Czech Republic, Portugal and Japan.

If the purchased goods are not suitable for you (wrong size, color, quality) we will return the purchased goods to the shipper/seller. 

PirkEU offers not only the possibility of returning goods, but also the service of sending goods to Germany, Poland and Latvia.

Benefits for you: 

  • You will be able to use free returns provided by sellers from Germany, Poland or Latvia warehouses. If the seller has not provided a free return, it will be shipped at the rates specified by the German, Polish or Latvian Shipping Services;
  • You will save time and money;
  • When ordering goods, you no longer have to worry about returning the goods;
  • No need to use other companies' transportation services, we provide a full service package.

Return Price Table >

If return is not free, the following information must be provided on the consignment:

  • Recipient (name or company name)
  • Street and house number (if there is an apartment)
  • City
  • Postal code
  • Phone number (recipient)

The maximum dimensions of a paid return shipment are 60x40x40. If the measurements are larger, it is necessary to contact our customer service regarding the cost of returning the parcels.

There are no restrictions on measurements for free returns.

 

Please note that the returned goods can be handed over at the goods collection department in Vilnius, Kaunas warehouse or sent by courier to the address: UAB Pigu Perku Group, Europos pr. 96, LT- 45234 Kaunas;


The pick up of parcel from the specified address (seller) 

Are you planning to buy a trimmer, furniture, or maybe new car wheels, but the seller doesn't ship it to our warehouse? We can help you! We will pick up your purchases from Germany, Poland, UK, France, Italy, Latvia, Spain, Dutch, Czech and deliver to your specified address. 

Price depends on product weight, dimensions and region. Contact us at +370 615 66 444 or email [email protected].

 

Additional services in Poland

  • Pickup from In Post 24/7 parcel terminal in Suwałki. IMPORTANT. If you choose goods delivery method to a parcel terminal in Poland, the parcel receiver's information will automatically only include the name of the parcel terminal. Therefore, if you choose this delivery method, it is NECESSARY to send the parcel tracking number and your PirkEU ID to customer service. Otherwise, your parcel may end up in unidentified parcels.
  • Picking up of large parcels from popular stores and supermarkets.
  • Service for shipment of parcels to recipients in Poland.
  • Possibility of storage of parcels in Poland.

 

All additional services have fees, to learn more about the prices please contact the customer service department or see the prices in the page - prices.

Prices>

 

Additional services in the Germany

  • If shipment is left at the German DHL pick-up terminal, the pick-up price from the terminal is 10,00 Eur for each shipment. Pickups are available ONLY from this terminal (DHL Filiale Am Ohmberg Neue Str. 2a).

 

Additional services in the France

  • Pick up of parcels from this terminal 55b, Rue de Carling, 57490, L' Hôpital is FREE. The pickup information must be provided to customer service.
  • Free collection of parcels is possible ONLY from this terminal (Stockerseul.com 55b, Rue de Carling, 57490, L' Hôpital).
  • We can pick up parcels from any post office that is up to 10 km from our warehouse. The price of 1 km is 2 euros. For example, if the post machine is 5 km from our warehouse, picking up a parcel from this post machine will cost 10 euros. When ordering more than one shipment and choosing to pick up all of them at the same post machine, the pick-up price is applied for one pick-up. 
  • Collection of parcels is possible only with the authorization of the customer, so it is necessary to contact customer service directly for the authorization and collection of parcels.

 

Additional services in the Czech Republic

  • Pickup from Zásilkovna pickup point in Staňkov.
    Pick-up from this Zásilkovna pickup point in Staňkov is FREE.
    It is NECESSARY to provide the telephone number of our Czech warehouse (you will find it in the address section of the warehouse). It is NOT possible to pick up from pickup points in OTHER CITIES.

 

Additional services in Latvia

  • Collection of parcels from the parcel terminals. The price of picking up from a parcel terminals is 3,00 EUR. Parcel collection is possible ONLY from the following parcel terminals:
    • DPD - Matīsa iela 25, Centra rajons, Rīga, LV-1001
    • OMNIVA - Matīsa iela 25, Centra rajons, Rīga, LV-1001
    • VENIPAK - Matīsa iela 25, Centra rajons, Rīga, LV-1001

 

Additional services in Italy

  • We can collect packages from the nearest collection point for an additional fee.
    Distance from the warehouse up to 5 km - price 5,00 Eur.
    Distance from the warehouse up to 20 km (max) - price 20,00 Eur.
  • The following information is required:
    Name surname
    Customer ID
    Parcel tracking number
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